Alternative Display Company Limited Alternative Display Company Limited Alternative Display Company Limited
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Shipping & Returns

Order Size
The minimum value for mail order is £15.00 (excl Vat)
A £3.00 surcharge is added to orders below this amount.
V.A.T.
All prices shown are exclusive of Vat. which is added to the order at the checkout.
Post and Packing.
Our despatch charges are as follows: (We deliver to UK only.)
Orders up to £35 (excl) ..................... sent by Royal mail ...........£ 5.50
Orders £35 and up to £75 (excl) ......... sent by Royal mail ...........£ 7.50
Orders £75 and up to £200 (excl) ....... sent by Parcelforce .........£11.00
Orders above £200 (excl) .................. sent by Parcelforce ............Free.

(The above rates apply to UK addresses only.)
Delivery
We aim to deliver all in-stock items within 7 working days after the order is placed, (most will be delivered before then), but we advise you to allow up to 14 working days for delivery.
If the item you have ordered is out of stock, we will notify you by email or telephone and at this point, if you do not wish to wait for your order, you can cancel your order.
For urgent delivery requirements, or to obtain further information on items and costs, call us - we are here to help - on 07973 759668
Ribbon-Tissue-Foil Colours.
The colours of the Ribbons, Tissue and Foils that are displayed on screen may vary slightly. This can be due to the variations in different computers and their screen settings.
Returns.
Under the United Kingdoms Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered.

This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of items that have been used or damaged by yourself, or items where a seal has been broken. If in doubt please call us - we are here to help - on 07973 759668 or our 24hr Ansaphone. 0121 414 0436. Or you can e-mail here

Should it become necessary to cancel this contract, please pack the relevant item/s securely, and send it/them to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item/s back from you, we may arrange for collection of the item/s from you at your cost.

As soon as we receive the item/s, we will arrange a refund of the relevant amount.

Thank you for shopping with us.

These Conditions do not affect your statutory rights as a consumer.
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Copyright © 2012 Alternative Display Co Ltd
Company Reg No: 2509386. Vat. No: 417 0718 66
Registered Office: 91 Bristol Road, Edgbaston, Birmingham. B5 7TU. 0121 440 2569
Web address: www.alternativedisplaytraining.co.uk e-mail address: pauline@alternativedisplaytraining.co.uk
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